Development Manager

Job Description

Training & Clinical Education

• Deliver onboarding and refresher training for nursing and MA teams on EMR workflows, documentation standards, triage, and clinical protocols.
• Reinforce best practices and ensure consistent implementation across offices.
• Provide on-site support and direct patient care as needed during training or process rollout.
• Develop and maintain updated training materials, reference guides, and SOPs for clinical procedures.
  

Coaching & Team Development

• Coach RNs, MAs, and other clinical staff to improve efficiency, communication, and adherence to workflows.
• Model effective patient care standards and clinical documentation practices.
• Identify performance or process gaps and provide structured feedback to leadership.
  

Auditing & Quality Oversight

• Conduct audits of clinical documentation, patient safety practices, and compliance with organizational standards.
• Analyze audit data to highlight trends, training needs, and areas for improvement.
• Provide clear, actionable insights to the Assistant Medical Director and medical leadership team.
  

Project Tracking & Implementation

• Track progress of clinical initiatives and workflow improvements, ensuring timely completion of milestones.
• Support rollout of new clinical technologies, protocols, and quality programs.
• Collaborate with Administrative-based CDM to align cross-functional initiatives and maintain consistency between nursing and administrative workflows.

Success in this role will be measured by:

• Consistently training and supporting clinical teams, resulting in improved adherence to clinical workflows and documentation standards.
• Audit results that demonstrate measurable improvements in compliance, operational efficiency, and quality of care.
• Successful execution of clinical projects and process improvement initiatives on time, with a measurable impact on patient care and team performance.
• A reduced need for day-to-day nursing oversight from the Assistant Medical Director as clinical teams become more confident and self-sufficient.
• Being recognized as a trusted extension of the medical leadership team and a go-to resource for clinical education, process improvement, and clinical excellence.

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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