Key Account Manager

Job Description

 The Opportunity

As our Key Account Manager, you’ll be responsible for developing and growing a portfolio of strategic wholesale accounts.

You’ll own the customer relationship and account strategy, working closely with customers and our internal teams to identify opportunities, drive sales and deliver strong commercial outcomes.

Your focus will include:

• Developing and executing strategic customer business plans
• Managing and growing major wholesale accounts
• Building strong, long-term customer relationships
• Driving sales, revenue and category growth
• Identifying new business and ranging opportunities

• Negotiating commercial opportunities and promotional programs
• Supporting seasonal sell-in, product launches and key sales initiatives
• Working with Sales Representatives to ensure account strategies are executed at store level
• Identifying sell-through, replenishment and product training opportunities
• Monitoring customer performance, market trends and competitor activity
• Forecasting demand and preparing sales reports and account reviews
• Maintaining accurate CRM and sales pipeline information
• Managing customer escalations and ensuring a high level of customer service

About You

You’re an experienced Key Account Manager who knows how to build relationships, identify opportunities and turn them into results.

You will ideally bring:

• 5+ years’ experience in Key Account Management or a similar customer-facing commercial role
• A proven track record of managing and growing major customer accounts
• Strong sales and business development experience
• A demonstrated ability to achieve sales targets and drive revenue growth
• Excellent negotiation, relationship management and stakeholder engagement skills
• Strong commercial awareness and analytical capability
• Exceptional communication and organisational skills
• Experience working cross-functionally with Sales, Marketing, Product, Customer Service and Operations teams
• Experience using CRM systems and Microsoft Office.

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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