Systems Manager

Job Description

Responsibilities

• Revenue Tech Stack Management
  • Implement and oversee platforms for intelligence, forecasting, and automation.
  • Manage primary tools such as Gong, Clari, ZoomInfo/Ringlead, and others.
  • Interface with vendors, handle renewals, and troubleshoot tool-related issues.
  • Promote seamless communication between core tools and enhance interoperability.
  • Evaluate the current GTM tech stack, recommending consolidations or additions.
  • Educate the GTM team on workflows and new tool features.
• CRM and Data Workflow Optimization
  • Act as the liaison with Salesforce admins for CRM data and workflow improvements.
  • Support SFDC hygiene, manage account changes, and troubleshoot issues.
  • Manage account scoring and enrichment to guide sellers on revenue opportunities.
  • Maintain CRM enrichment through automated deduplication and integration tasks.
  • Serve as the primary Ringlead owner, maintaining automated CRM hygiene and rep assignment logic
• Lead Management
  • Act as the liaison for the Lead Management Process.
  • Build and maintain automated lead routing in Ringlead.
  • Architect processes for enriching and routing high-intent leads for quick follow-up.
  • Support contact segmentation within CRM for accurate engagement classification.
  • Collaborate with marketing on campaigns to ensure lead quality and task ownership.

What you will bring:

• 5-8 years of experience in a similar rol.
• 3+ years hands-on CRM administration (preferably Salesforce) covering objects, flows, permissioning, and lifecycle design. 2+ years building and maintaining cross-system integrations and data quality processes.
• CRM administration: Salesforce object model, flows, validation, permissioning, roles, and reporting; familiarity with CPQ/forecasting is a plus.
• RevTech administration: conversational intelligence, revenue forecasting, sales engagement, enrichment/ABM, routing/orchestration, document automation.
• Integrations: API-based integrations, field mapping, error handling, monitoring.
• Data: dedupe/normalization/enrichment strategies; data dictionary; governance.
• Project/change management: backlog management, UAT, release notes, training, adoption tracking.
• Communication and stakeholder management: clear requirements gathering, prioritization, and status updates.

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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