Systems Architect

Job Description

Responsibilities

• Serve as a subject matter expert for Salesforce-related operational and process inquiries from the partnership team and other cross-functional partners
• Respond to and triage complex process questions, identifying root causes and recommending scalable solutions rather than one-off fixes
• Partner with stakeholders to refine and evolve workflows based on business needs
• Drive and coordinate User Acceptance Testing (UAT) for Salesforce enhancements, releases, and system changes
• Validate that implemented solutions meet functional requirements and business objectives prior to release
• Focus primarily on maintaining the Salesforce Partner Ecosystem (Experience Cloud), sitting at the intersection of GTM Systems and Partnerships
• Build and maintain scalable processes for partner onboarding, engagement tracking, and revenue attribution
• Drive Salesforce adoption and optimize the user experience while maintaining documentation of how our systems are configured

We’d love to hear from you if you have:

• 7+ years of experience as a Salesforce Systems Administrator with Salesforce Partner Ecosystem Management, including experience supporting Sales or Revenue organizations
• Deep understanding of the Salesforce platform and how it can integrate with other tools, along with the ability to build custom apps and objects, formula fields, flows, custom views, and other content of intermediate complexity
• Outstanding ability to maintain Salesforce documentation and communicate at all levels of the organization
• Strong data management abilities, including working knowledge of SQL/SOQL, and a strong understanding of the core Salesforce data model, along with advanced reporting and dashboard development experience
• Demonstrated ability to independently manage multiple concurrent initiatives

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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