AI Business Systems Analyst

Job Description

Responsibilities

• Partner with business stakeholders to identify, evaluate, and prioritize opportunities for artificial intelligence, intelligent automation, and process improvement initiatives
• Translate business requirements into clearly defined AI use cases, solution designs, workflows, success measures, data requirements, risks, and implementation plans
• Design, configure, test, deploy, monitor, and support AI assistants, agents, prompts, retrieval-based solutions, workflows, automations, and enterprise application enhancements using approved technologies and platforms
• Develop and optimize prompts, knowledge sources, retrieval strategies, agent instructions, and other AI solution components to improve output quality, reliability, and user adoption
• Build and support human-in-the-loop controls that allow appropriate review, approval, correction, escalation, or override of AI-generated outputs
• Connect AI solutions to authorized enterprise applications, data sources, APIs, connectors, and integrations while maintaining appropriate security and governance controls
• Support AI proofs of concept, pilots, experimentation efforts, and the transition of successful solutions into scalable, supportable production capabilities
• Evaluate AI solution effectiveness through testing and established performance measures including accuracy, adoption, completion rates, time saved, user satisfaction, productivity improvements, and business outcomes
• Research emerging AI technologies, tools, models, and industry trends and recommend opportunities for responsible adoption and practical business application
• Support the administration, configuration, integration, testing, maintenance, and continuous improvement of assigned enterprise applications and business systems
• Assist with user access, roles, permissions, data quality initiatives, workflow configuration, reporting, dashboards, release testing, troubleshooting, and issue resolution
• Collaborate with business owners, vendors, developers, security, compliance, and IT teams to resolve issues, deliver enhancements, and support reliable integrations between systems
• Support organizational standards related to cybersecurity, data privacy, responsible AI, regulatory compliance, and enterprise technology governance
• Create and maintain technical documentation, configuration records, standard operating procedures, governance materials, knowledge articles, and training resources that support AI and enterprise application adoption
• Perform additional duties or tasks as assigned, including travel to orientation, company events, training opportunities, or other onsite meetings as required

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