Sr. Project Manager

Job Description

Responsibilities

• Facilitate and lead all relevant meetings with customers and internal stake holders (project kick‑off meetings, alignment meeting, planning meeting, status reviews, go‑live readiness reviews etc.) 
• Communicate clearly and professionally with clinical leaders, SPD/OR teams, IT staff, and hospital executives. 
• Set and manage customer expectations, including scope, responsibilities, and timelines. 
• Engages with internal and external customers to promptly identify underlying business needs and requirements 
• Coordinate a smooth transition to Customer Success and Support teams post go‑live. 

Team player

• Senior: Support with team onboarding, coaching and mentoring new project managers / customer establishment team members  
• Act as a collaborative leader who aligns internal teams around shared goals, clear roles, and delivery timelines. 
• Foster strong working relationships built on trust, accountability, and transparency, ensuring teams are set up for success throughout the implementation lifecycle. 
• Proactively identify and resolve cross‑team dependencies, resource constraints, and communication gaps. 
• Contribute to a positive, team‑oriented culture by sharing knowledge, best practices, and lessons learned across the Professional Services organization. 
• Occasional travel required (2-3 times/year)

Qualifications: 

Required: 

• 5-8 years of experience implementing software / project managing software implementations 
• Experience with healthcare implementations 
• Certified in Project Management 
• Exceptional presentation, communication, and training skills 
• Well organized and detail oriented 
• Strong problem-solving skills 
• Excellent time management skills 
• Familiarity and ease with computer systems and common software products 

Preferred: 

• Proficient in the use of Project Management softwares, AI productivity tools 
• Experience with Salesforce and/or other project management software 
• MBA / master’s in information systems 

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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