Job Description
Responsibilities
Navigate product – and sales related inquiries – Demo webinar sign-ups, product sign-ups (PQL), book a demo (custom)
● help remove any technical barrier for the prospect to increase engagement with the software — educate the users on the nuances of the product to unlock value
● Drive engagement with prospects and customers through – webinars, email support, demo calls
● Upon activation, perform group onboarding consultations to increase user adoption to go-live and start processing
● Build relationships and rapport with users and customers, be their go-to-person for anything technical related queries
● Collaborate with sales engineers for complex use-cases and with product and engineering teams to provide feedback that shall help optimize the customer experience
● Develop strong sales and product knowledge
Who you are:
● 2+ years of experience in client facing roles
● Good problem solving skills — ability to simplify complex problems and provide solution to the customers
● Curious by nature and bring a growth mindset to work every day
● Detail oriented, organized, and empathetic by nature and are willing to step into customers’ shoes
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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