Modern Work Consultant 

Job Description

Responsibilities

• Implement and configure Microsoft Teams Phone solutions for enterprise DACH customers.
• Design scalable and resilient voice architectures for modern communication environments.
• Lead or support migrations from PBX systems to Microsoft Teams Phone.
• Integrate SIP trunks, VoIP systems, and existing telephony infrastructure into Microsoft Teams.
• Configure and manage SBCs (Session Border Controllers).
• Monitor call quality and troubleshoot issues using CQD and Call Analytics.
• Ensure stable operation and continuous improvement of Teams Voice solutions.
• Collaborate with customers and internal teams on solution design and delivery.
  

Your second Focus

In addition to Teams Voice, you can bring experience or interest in one of the following areas:

• SharePoint – information architecture, digital workspaces, and migration support.
• Collaboration governance – policies, lifecycle management, compliance, and Microsoft 365 standards.
• Power Platform – process automation, integration, and low-code solutions.
• AI solutions – Azure AI and Copilot scenarios for process optimization and innovation.
  

What You Bring

Must-have skills:

• At least 3 years of hands-on experience with Microsoft Teams Phone in enterprise environments.
• Experience with PBX-to-Teams migration projects.
• Strong understanding of VoIP, SIP, and enterprise telephony architectures.
• Structured, solution-oriented approach to customer projects.
• C1-level German and strong English communication skills, both required for customer communication.
• Curiosity and interest in modern Microsoft cloud technologies.
  

Nice-to-have skills:

• Experience with Microsoft 365 collaboration tools (SharePoint, OneDrive, Power Platform, Copilot).
• Experience with Microsoft Teams administration and voice analytics tools.
• Knowledge of Microsoft 365 governance and security concepts.
• Experience with hybrid or cloud-based telephony architectures

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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