Manager, Business Development

Job Description

Responsibilities:

• Generate new business by signing up new merchants/clients, regularly meeting or exceeding assigned sales and/or revenue targets assigned by management.
• Regularly monitor sales and profitability of merchants/clients under assigned portfolios to maximize business and specifically identify cross-sell opportunities to increase revenue.
• Generate additional revenue through the periodic review of commercials of merchants/clients under assigned portfolio and re-price as necessary.
• Manage and/or assist in each and every step of the merchant/client onboarding process – from documentation, conducting meetings and workshops, to integration with 3rd party players and testing – and ensuring the successful deployment of 2C2P solutions.
• Plan, initiate, direct and coordinate projects that are related to existing or new 2C2P products and services, from ideation to completion, while ensuring on-time completion.
• Collaborate with the team on product development, product-focused sales activities and new revenue opportunities.
• Serve as a liaison between merchants/clients, partners, sales team, development team, support team and other internal or external parties involved in projects being handled by the candidate.
• Monitor and, if necessary, address merchant, client or partner requests, complaints and concerns in a timely manner.
• Prepare and develop proposals, business case studies, agreements and sales presentations for clients and partners.
• Conduct effective product demonstrations, sales presentations, sales visits and customer trainings, whether in-person or virtual.
• Regularly report sales performance and sales plan to the management.
• Attend trade exhibitions, conferences, webinars and meetings.

Requirements

• Bachelor’s degree in Business, Technology, Finance or related field; MBA preferred.
• 3 – 5 years of experience in fintech, banking, or e-commerce, with a strong focus on digital payments or payment gateways.
• Solid understanding of payment flows, acquiring/issuing systems, and risk/fraud frameworks.
• Familiarity with industry protocols such as tokenization, 3DS, settlement, and reconciliation.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication and stakeholder management skills.

Nice to Have:

• Prior experience at a payment gateway, PSP, or acquiring bank.
• Knowledge of API-based systems and experience in technology-enabled service delivery.
• Exposure to international payments, cross-border settlements, or alternative payment methods.

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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