IT Support/Helpdesk

Job Description

Key Responsibilities

• Front-Line Execution: Own on-site technical resolution at client locations across Brisbane, acting as the primary point of contact and driving rapid solutions.
• High-Velocity Problem Solving: Navigate shifting technical environments, moving seamlessly from standard IT administration (M365, networking, OS troubleshooting) to complex hardware and specialized tech stacks.
• Client Impact: Build strong rapport through direct, no-nonsense communication with business stakeholders.
• Relentless Upskilling: Absorb new tools, platforms, and hardware on the fly. You will be expected to figure things out, adapt instantly, and execute.

What You Bring

• The Right DNA: You are young, hungry, driven, and obsessed with figuring things out. You don’t wait to be told what to do; you look for the friction and fix it.
• Zero Ego, Maximum Drive: You don’t need years of corporate IT experience on your resume. If you have a natural technical aptitude and an unshakeable work ethic, we want to talk to you.
• Adaptability: Comfortable dropping into unpredictable environments where no two days look the same.
• Sharp Communication: Articulate, direct, and capable of translating technical chaos into clear outcomes for clients.

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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