Information Technology Traineeship

Job Description

As a trainee, you will work alongside experienced professionals, gaining practical experience and developing valuable industry skills. This program is perfect for recent graduates, career changers, and anyone eager to learn and grow in a supportive environment.

Duties:

• Handle incoming help desk phone calls and provide timely technical assistance.
• Assist staff with IT issues through walk‑ins, offering immediate support.
• Monitor and respond to IT support emails promptly.
• Triage incoming IT support tickets, accurately categorising and prioritising them.
• Perform troubleshooting to resolve common technical problems.

Skills and responsibilities:

• Ability to work in a team environment
• Ability to follow & adhere to policies and procedures 
• Strong computer literacy skills.
• Strong interpersonal and communication skills.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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