Director, Product Design

Job Description

Responsibilities

What You’ll Do

Lead by doing

• Balance leadership with hands-on design, working alongside teams to create and ship exceptional work.
• Bring deep expertise in product design, design systems, product strategy, and human-centred design to guide and sharpen the work.
• Actively raise the bar, giving clear, specific, actionable feedback to project teams.

Client engagement and delivery

• Be the trusted design advisor to clients: guide them through the process, present the work, manage feedback, and build strong relationships grounded in Parallel’s point of view.
• Drive project success by applying service design and change-management thinking.
• Partner with the business team to scope work well and spot the right opportunities to grow an account.

Advocacy and leadership at Parallel

• Build a collaborative, inclusive, high-performance design culture.
• Partner with Parallel’s leadership to keep the team engaged and the culture strong.
• Hire, mentor, and develop designers, building a real pipeline of leaders on the team.
• Represent Parallel in the design community, attracting great talent and new work.

What We’re Looking For

Technical expertise

• Product / UX design: You set the quality bar, push teams toward better thinking, and drive best practice across research, strategy, and execution.
• Visual design: You champion excellent visual craft and stay current on trends, tools, and emerging tech.
• Product strategy: You keep design aligned with the product roadmap, release plans, and market positioning.
• Critique and collaboration: You build a culture of constructive critique, inside the team and with clients.
• Research: You use qualitative and quantitative signals to inform and validate design decisions.
• Content design: You advocate for clear, compelling communication that fits the brand and the experience.

Leadership and influence

• Selling design: You build narratives that help clients understand and buy into the decisions.
• Vision: You lead teams to shape experience concepts that balance business goals, user needs, and genuine innovation.
• Creative direction: You hold the strategic and creative quality of every project, through execution and client presentation.
• Systems design: You define scalable design systems built for usability, adoption, and the long haul.
• Brand strategy: You confidently lead brand and strategy sessions, guiding clients toward strong creative directions.

Requirements

• 8+ years in product or UX design, with proven time managing and mentoring design teams through complex work at a high bar.
• Strong communication and presentation skills, with the ability to align and influence a room of different stakeholders.
• Experience working cross-functionally to drive business priorities and deliver real value.
• A portfolio of shipped products that shows both craft and strategic thinking.
• Everyday fluency with modern design tools and AI in your practice.
• Working knowledge of change management and service design.
• Active engagement in the design community through writing, talks, or panels.
• A commitment to inclusive design and a collaborative team environment

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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