Job Description
Own and optimise our websites
- Manage website content and user experience across JAG and our three customer-facing brands
- Ensure all updates align to campaign calendars (term programs, holiday programs, key initiatives)
- Maintain high-quality, accurate and SEO-friendly content at all times
Drive conversion and customer experience
- Identify and deliver opportunities to improve enrolments and bookings through UX and CRO
- Own a test-and-learn roadmap to continuously optimise performance
- Use customer data and behaviour insights to reduce friction and improve journeys
Partner with agencies and stakeholders
- Manage relationships with our digital agency to deliver enhancements, fixes and new functionality
- Own the backlog and prioritisation of web improvements
- Collaborate cross-functionally with Marketing, CX, IT and Product teams
Be the digital subject matter expert
- Own and manage the CMS (Storyblok, WordPress or similar)
- Maintain content databases (e.g. Airtable) to ensure service and program data accuracy
- Support internal teams with website updates and best practice guidance
Turn data into action
- Use GA4 to track performance, build reports and deliver actionable insights
- Translate analytics into clear recommendations that improve business outcomes
- Help uplift digital capability across the broader team
Qualifications
What you’ll bring
- 3–5+ years’ experience in digital marketing, web or content management roles
- Strong hands-on experience with a CMS (Storyblok, WordPress or similar)
- Understanding of SEO, UX/UI principles and conversion optimisation
- Experience working with agencies and managing competing priorities
- Confidence working with systems and data (CMS platforms, spreadsheets, Airtable or similar)
- Experience using Google Analytics (GA4 preferred)
- High attention to detail with a proactive, solutions-focused mindset
- Ability to thrive in a fast-paced, evolving environment
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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