Course Development and Vendor Management

Job Description

Responsibilities

• Own relationships with existing content and course partners
• Act as the primary point of contact for:
  • Partner onboarding
  • Ongoing coordination
  • Performance management
• Ensure partners meet contractual, quality, and compliance requirements
• Monitor partner performance and content effectiveness
• Address issues related to content quality, updates, and delivery

New Partner Sourcing & Evaluation

• Identify and evaluate new content partners aligned with portfolio
• Assess partners on:
  • Content quality
  • Subject matter expertise
  • Compliance and accreditation readiness
  • Commercial viability
• Support contract discussions and onboarding processes
• Expand partner ecosystem in line with business growth goals

Course Creation & Enablement

• Guide partners through course creation and submission workflows
• Ensure courses meet:
  • quality standards
  • Regulatory and accreditation requirements
  • Learner experience expectations
• Coordinate with internal teams on:
  • Instructional design
  • Content review
  • Compliance validation
• Support course updates, refreshes, and versioning

Cross-Functional Collaboration

• Work closely with:
  • Compliance and accreditation teams
  • Product and platform teams
  • Content and instructional design teams
  • Marketing and operations
• Ensure smooth handoffs from partner onboarding to live course launch
• Communicate partner needs and feedback internally

Process, Documentation & Governance

• Build and maintain partner onboarding and course creation documentation
• Improve processes for:
  • Partner communication
  • Course review cycles
  • Issue resolution
• Ensure clarity, consistency, and scalability as partner volume grows

Key Outcomes & Success Metrics

• Strong, long-term partner relationships
• Timely onboarding of new partners
• High-quality, compliant courses launched on schedule
• Reduced partner friction and rework
• Expanded and diversified content portfolio

Required Experience & Qualifications

Experience:

• 5–8+ years in partner management, vendor management, content operations, or program management
• Experience working with:
  • External vendors or partners
  • Content, education, or digital platforms
• Exposure to course creation, instructional design, or content enablement preferred

Skills & Competencies

• Partner relationship management
• Program and process ownership
• Strong communication and coordination skills
• Attention to detail and follow-through
• Ability to manage multiple partners and timelines
• Comfort working with compliance-driven environments

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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