Active Directory Administrator 

Job Description

Responsibilities

Identity & Directory Administration

– Administer on-premises Active Directory and Microsoft Entra ID (Azure AD), including users, groups, OUs, and domain accounts.

– Maintain hybrid identity and cloud synchronization (Entra Connect / Cloud Sync), monitoring sync health between on-prem AD and Entra ID and resolving issues.

– Support ongoing cleanup and reorganization of Active Directory OU structure, naming conventions, and removal of stale objects following established standards.

– Administer domain and privileged accounts with attention to least-privilege and proper governance of service and admin accounts.

Access, Groups & Governance

– Create and manage security groups, including dynamic and static groups, and apply group-based access across on-prem and cloud resources.

– Support access reviews, role-based access, and conditional access policies.

– Manage App Registrations and app/SSO integrations with AD/Entra ID to support accurate reporting across the M365 organization.

Endpoint & Cloud Infrastructure

– Administer Microsoft Intune for device management, compliance, and endpoint security.

– Support and maintain Windows Server infrastructure and Azure Virtual Desktop (AVD) environments, including deployment and patching.

– Create, maintain, and troubleshoot Group Policy Objects (GPOs) across corporate, store, and BPO environments.

Automation & Reporting

– Automate routine identity and directory tasks using PowerShell (and Microsoft Graph where applicable) account lifecycle, group membership, and reporting.

– Execute and help improve onboarding and offboarding processes, ideally integrated with HR systems such as ADP for timely joiner/mover/leaver handling.

– Produce accurate reporting on identity, licensing, and access across the M365 organization.

Security & Operations

– Apply identity security best practices: MFA, conditional access, and monitoring for unusual activity.

– Serve as an escalation point for AD/Entra/M365 identity issues.

– Maintain documentation and runbooks for the identity environment.

Required Skills

– Technical, logical, and analytical thinker with a solid understanding of cloud-based systems, networks, and hybrid identity, with a keen eye for detail.

– Good understanding of Microsoft Licensing models and the Microsoft 365 / Office suite.

– Windows 11 and modern Windows management knowledge.

– Ability to follow and help maintain structured, documented standards in a complex AD environment.

– Proactive with assignments and strong time and task management across multiple projects at once.

– High degree of confidentiality when handling privileged access and sensitive identity data.

– Ability to communicate cross-functionally with technical and non-technical stakeholders.

– Strong diagnostic, problem-solving, and communication skills.

– Timely, accurate documentation and consistent follow-up, adhering to SLAs and ticketing workflows.

– Ability to work to deadlines and prioritize effectively.

– Strong email and phone communication skills.

Nice to have

– Management of additional device platforms via Intune/MDM: iOS, macOS, Android, and ChromeOS.

– ITIL certification or hands-on experience applying ITIL processes.

Qualifications

– 3+ years of experience in Active Directory / identity administration, including exposure to hybrid AD + Entra ID environments.

– Working knowledge across Entra ID, Intune, App Registrations, Windows Server, Azure Virtual Desktop, GPOs, and cloud synchronization.

– PowerShell scripting and process automation experience.

– Experience with security groups (dynamic and static), RBAC, and conditional access.

– Experience with onboarding/offboarding processes; integration with HR systems (ADP preferred) is a plus.

– Familiarity with ITIL best practices, SLAs, and working within a ticketing system.

– Bachelor’s / Master’s degree in Computer Science Engineering, or related field preferred.

– Relevant certifications are a plus (e.g., Microsoft SC-300, AZ-104, AZ-800, MS-102)

Are you interested in this position?
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