Systems And Automation Administrator

Job Description

Responsibilities

What You Will Own

Integration Architecture and Governance

• Establish standards, documentation, monitoring, and governance across automated workflows and connected applications.
• Partner with stakeholders across the organization to understand business processes and identify opportunities for integration and automation.
• Enable internal teams to build straightforward automations while providing governance and hands-on support for more complex, cross-functional workflows.
• Serve as the technical bridge among business stakeholders, internal subject-matter experts, development teams, security, and external vendors.

Identity, Authentication, and Entitlements

• Serve as a senior technical owner for identity platforms and protocols, including OneLogin, Entra, Auth0, SAML 2.0, OIDC, and SCIM.
• Own and maintain the companys authentication and entitlements platform, including SSO, provisioning and deprovisioning, license management, and product access.
• Partner with internal development teams and external vendors to support integrations with new and existing applications.
• Personally implement and maintain integrations that do not require custom product development.

Workflow Automation and API Integration

• Design, build, and maintain automated workflows using platforms such as n8n and Make.com.
• Use REST APIs and webhooks to connect business applications when native integrations are unavailable or insufficient.
• Develop reliable multi-step workflows with appropriate monitoring, documentation, error handling, and recovery paths.
• Support end-to-end business processes such as quote-to-cash, order-to-provisioning, billing, and entitlement management.

Systems and Security

• Administer and improve core business platforms, including Microsoft 365, and support integrations involving systems such as Monday.com.
• Lead SaaS implementations, platform migrations, and complex configuration projects.
• Partner with the Security Analyst to translate policies and remediation requirements into concrete technical controls.
• Serve as a Tier 3 escalation point for complex systems, identity, and integration issues.
• Mentor Systems Administrators and Help Desk team members on troubleshooting and root-cause analysis.

AI-Forward Systems Administration

• Use AI-assisted and headless approaches to configure, integrate, and maintain platforms through APIs, agents, and orchestration tools.
• Apply tools such as Claude or ChatGPT to build agents, accelerate technical work, develop scripts, and solve complex systems problems.
• Continually evaluate emerging AI capabilities that can improve automation, reliability, and efficiency across the technology environment.

What We Are Looking For

• Five or more years of systems administration experience.
• Advanced PowerShell scripting skills.
• Deep knowledge of authentication, including SAML 2.0, OIDC, SSO troubleshooting, and SCIM provisioning.
• Strong experience with Microsoft 365 and identity platforms such as OneLogin, Entra, Auth0, Okta, or similar tools.
• Hands-on experience building workflows with n8n, Make.com, Workato, Power Automate, or another integration platform.
• Experience working with REST APIs, webhooks, and JSON.
• Working knowledge of Windows, macOS, SaaS administration, platform migrations, and core networking.
• Practical scripting or coding experience with Bash, Python, or JavaScript.
• Strong written communication and documentation skills.
• Ability to collaborate effectively with technical and nontechnical stakeholders across a distributed organization.

Preferred Experience

• Experience with quote-to-cash, CPQ, order-to-provisioning, subscription billing, usage metering, or customer-facing product entitlements.
• Exposure to Salesforce and billing platforms such as Stripe, Zuora, or Chargebee.
• Experience building multi-step automation workflows with monitoring and error handling.
• Experience configuring platforms through APIs, agents, or MCP-style tooling rather than relying exclusively on administrative consoles.
• Familiarity with DevOps or infrastructure-as-code tools such as Terraform.
• Relevant certifications such as MS-102, SC-300, PL-500, Okta, n8n, Make.com, or Workato certifications are helpful but not required.

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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