Account Manager

Job Description

Responsibilities:

Account Management:

• Act as a point of contact for assigned key accounts and support the Key Account Manager in handling larger accounts.
• Build and maintain positive relationships with client stakeholders.
• Understand client business needs and assist in delivering tailored product and service solutions.
• Ensure smooth coordination of account-related activities and maintain high service levels.

Sales Support and Revenue Growth:

• Assist in identifying and following up on business opportunities within existing accounts.
• Support the execution of sales strategies to increase product visibility and sales performance in Modern Trade and Qcom channels.
• Collaborate with the sales team to achieve assigned revenue targets and category growth.
• Help prepare presentations, proposals, and reports for client meetings.
• Ensure expansion of lines, geographies and increase availability.

Negotiation and Contract Support:

• Support the Key Account Manager in contract renewals and day-to-day commercial discussions.
• Coordinate timely documentation and compliance for key accounts.
• Assist in addressing operational or supply issues that arise with accounts.

Collaboration and Coordination:

• Liaise with internal departments (procurement, supply chain, marketing, finance) to ensure smooth execution of client requirements.
• Communicate client feedback and market insights to internal stakeholders.
• Monitor account performance and assist in preparing sales and performance reports.

Market Research and Analysis:

• Track market trends, competitor activities, and category developments in spices and dry fruits.
• Share insights with the Key Account Manager to refine account strategies.

Qualifications

• Bachelor’s degree in Business, Marketing, or a related field.
• 2 to 4 years of experience in key account management, sales, or business development from E-commerce platform only .
• Familiarity with Modern Trade, Qcom platforms, and retail business operations.
• Strong communication, interpersonal, and coordination skills.
• Proficiency in Microsoft Office (Excel, PowerPoint); knowledge of ERP or CRM systems is a plus.
• Good analytical and problem-solving abilities.
• Ability to work both independently and within a team environment.

Preferred Qualifications

• Experience working with Modern Trade retailers and Qcom platforms.
• Knowledge of category management practices and consumer behavior in food categories.
• Exposure to handling supply chain or merchandising for food/FMCG products.
• It is required for the candidate to have prior experience in the E-commerce Platform category

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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