Account Manager

Job Description

RESPONSIBILITIES:

• Work directly with active brands to ensure brand satisfaction through their campaign journey
• Provide excellent customer service when brands have questions via email and virtual meetings
• Willing to jump on phone and video calls with brands to set them up for success
• Assist brands with asset collection, best practices, and all steps to achieve go-live date of campaigns
• Analyze and oversee client journey/ flow from first interaction with our team, to ongoing sweepstakes bookings on a per client basis
• Implement new tactics and processes to ensure client satisfaction
• Assist with other administrative marketing projects across the company

QUALIFICATIONS:

• Bachelor s Degree in related field
• 3+ years of relevant experience (Customer Service, Marketing, Sales, Account Management)
• Demonstration of critical thinking capabilities, and problem solving methods
• Exceptional communication and customer service skills
• Strong knowledge of MS Office, primarily Excel
• Positive attitude
• Ability to prioritize multiple projects simultaneously
• Naturally curious and are driven to find creative solutions that others haven t considered
• Comfortable within a fluid and fast-paced environment
• Ability to work as a team member, as well as independently
• Dependable with proficient attention to detail

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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