Job Description
What you will do
- Proactive Account Management: Develop and execute strategic plans to maintain and securing the existing customer base, achieve sales targets, and grow the portfolio within the SMB segment.
- Sales Forecasting & CRM Management:
Provide accurate and timely sales forecasting through effective use of CRM tools, ensuring data integrity and actionable insights. - Relationship Building:
Build and maintain strong relationships with key decision-makers and stakeholders, including executive and C-level contacts, to foster long-term partnerships. - Cross-Functional Collaboration:
Work closely with Professional Services, Marketing, and Product teams to align strategies and deliver a cohesive customer experience. - Market Intelligence:
Stay updated on industry trends and the competitive landscape to identify new business opportunities and inform strategic decisions. - New Business Integration:
Partner with the new business team to ensure smooth handover of accounts, enabling effective change management and early nurturing for rapid activation.
Skills we’re looking for
- Proven experience in account management with a strong commercial focus.
- Demonstrated ability to meet or exceed sales targets consistently.
- Exceptional communication, negotiation, and interpersonal skills.
- Strong analytical and strategic thinking abilities.
- Ability to work independently and collaboratively within a team.
- Adaptable to changing environments, including SaaS, new products, and evolving client needs, with a creative approach to solutions.
- Proven ability to quickly build trust with prospects and internal stakeholders.
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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