Account Director
Job Description
This is a high-profile leadership role with clear executive visibility, ownership of strategic account performance, and the opportunity to shape growth across a significant customer environment.
You will bring commercial maturity, executive presence and trusted customer leadership to shape account strategy, strengthen senior relationships, manage governance, risk and escalations, and realise growth through renewals, service uplifts, new opportunities and broader account expansion.
About You
This role suits a commercially astute, customer-first leader who has operated at executive levels across complex enterprise environments. You will bring confidence, authenticity and a growth-focused mindset, with the credibility to represent Kinetic IT at executive level while challenging the status quo and staying close to the delivery teams and customer outcomes that underpin success.
You’ll just need some of the following:
- Senior ownership of IT service outcomes across a complex, high-value enterprise customer account, ideally in a MSP/outsourcing environment
- Executive presence and credibility in C-suite environments, with the ability to influence through complexity, change and commercial decision-making
- Strong commercial acumen, including P&L ownership, commercial governance and growth across a complex, enterprise-scale customer environment
- Proven people leadership, with the ability to build, coach and lead leaders while aligning teams to customer outcomes, service performance and account growth
- Ability to travel interstate for customer site engagements
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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