Insurance Advisor 

Job Description

Responsibilities

Your responsibilities will include, but are not limited to:

• Proactively make outbound sales calls and effectively manage inbound customer enquiries related to motor insurance products.
• Understand customers’ insurance requirements and recommend suitable motor insurance solutions based on their needs and budget.
• Prepare, present, and explain insurance quotations, policy benefits, exclusions, and coverage options to customers.
• Utilize strong sales, consultative, and negotiation skills to convert enquiries into successful policy sales.
• Build and maintain strong relationships with prospective and existing customers to encourage repeat business and referrals.
• Consistently follow up with customers on pending quotations and renewals to maximize conversion rates.
• Ensure accurate collection and verification of customer information and required documentation.
• Coordinate with internal departments to facilitate policy issuance and resolve customer queries in a timely manner.
• Deliver an exceptional customer experience throughout the entire sales journey, from initial contact to policy issuance.
• Maintain accurate and up-to-date records of customer interactions, quotations, and sales activities in the company’s CRM and other designated systems.
• Achieve individual sales targets and key performance indicators (KPIs) established by the company.
• Stay updated on motor insurance products, underwriting guidelines, pricing, and market developments.
• Adhere to all company policies, compliance requirements, data confidentiality standards, and quality assurance guidelines.
• Maintain a professional remote working environment with reliable internet connectivity, ensuring availability during assigned working hours and participation in team meetings, coaching sessions, and training programs.

Skills & Competencies

• Strong sales and customer service orientation.
• Excellent spoken and written English communication skills.
• Strong negotiation and objection-handling abilities.
• Ability to build rapport and establish customer trust.
• Good analytical and problem-solving skills.
• Self-motivated with the ability to work independently in a remote environment.
• Strong organizational and time management skills.
• Proficiency in CRM systems and Microsoft Office applications.

Qualifications & Experience

• Bachelor’s degree or equivalent qualification preferred.
• Previous experience in motor insurance sales, insurance advisory, telesales, BPO sales, automotive sales, or other customer-facing sales roles is preferred.
• Experience working in a target-driven sales environment.
• Familiarity with UAE motor insurance products and processes will be an added advantage.
• Excellent spoken and written English; additional languages will be considered an advantage

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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