Systems Analyst

Job Description

Responsibilities

Learning Systems Administration & Governance

• Administer, configure, and maintain enterprise learning platforms, including courses, learning plans, users, enrollments, roles, and permissions
• Support one or more learning systems as part of a broader learning technology ecosystem, ensuring consistent governance and user experience across platforms
• Maintain data integrity, audit readiness, and compliance through regular reviews, controls, and documentation
• Support instructor-led, virtual, and on-demand learning workflows end to end, including troubleshooting and coordination with partners as needed

Stakeholder Enablement & Platform Guidance

• Define and communicate platform-level standards, naming conventions, and structural guidance
• Enable stakeholders through documentation, onboarding, coaching, and review processes that support scalable self-service
• Partner with stakeholders to inform learning path structure and catalog organization while maintaining clear business ownership of content
• Maintain and evolve job aids, guides, and reference materials that help users navigate platforms effectively

Data, Reporting & Continuous Improvement

• Support accurate, defensible learning data and reporting across learning platforms and connected systems
• Translate system data into insights that inform decision-making, adoption, and improvement opportunities
• Identify and implement opportunities to simplify, standardize, or automate learning system processes

Platform Evolution & AI-Enabled Features

• Leverage built-in automation and AI-enabled features within learning platforms and supporting tools to improve consistency, discoverability, and administrative efficiency
• Provide guidance to stakeholders on the responsible use of AI-assisted features within established governance standards
• Maintain human oversight and accountability for quality, accuracy, and compliance of all system outputs
• Stay current on learning technology trends and support platform roadmap initiatives, enhancements, and feature rollouts

Required Skills & Experience

• Hands-on experience administering a learning management system; Docebo experience strongly preferred
• Ability to operate independently and apply sound judgment within established standards and governance
• Strong attention to detail and comfort working with complex systems and data
• Proven ability to document processes and communicate guidance to non-technical audiences
• Experience partnering with cross-functional stakeholders in a service-oriented, enablement-focused role
• Advanced English proficiency

Nice to Have

• Experience supporting or working across multiple HR or learning systems in an enterprise environment
• Exposure to compliance campaigns or audit-driven learning requirements
• Familiarity with Workday-integrated learning or compliance-driven training ecosystems

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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