Assistant

Job Description

Responsibilities

What You’ll Do

• Support Loan Officers throughout the loan lifecycle, from application through funding
• Serve as a borrower contact, collecting documentation and providing timely updates
• Prepare, deliver, and track required disclosures and redisclosures
• Review loan files for completeness and identify missing or outstanding conditions
• Deliver appraisals and property valuations to borrowers when required
• Maintain accurate loan records within the LOS and CRM
• Identify and escalate issues that could delay closing
• Help improve borrower experience through responsive, proactive communication

What Makes Someone Successful Here

• You thrive in a fast-paced, high-volume lending environment
• You’re highly organized and don’t let details fall through the cracks
• You communicate clearly with borrowers and internal teams
• You anticipate problems before they become bottlenecks
• You take ownership and enjoy keeping loans moving efficiently

Requirements

• 2+ years of mortgage industry experience supporting Loan Officers, Processing, or Operations
• NMLS licensed or have the ability to get licensed
• Experience with business purpose lending (DSCR, Non-QM, investor, or bank statement loans) preferred
• Strong understanding of the mortgage origination process and loan documentation
• Excellent organizational, communication, and customer service skills
• Experience with mortgage technology platforms (LOS, CRM, and Microsoft Office)
• Ability to manage multiple loan files in a fast-paced environment

Nice to Have

• Experience with LendingPad and/or Salesforce
• Experience coordinating with title, appraisal, and closing partners
• Previous pipeline management or sales support experience

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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