Job Description
Responsibilities:
- Manage day-to-day operations of business systems, ensuring service stability and optimal performance across the operational environment.
- Provide oversight of vendor-led incident and problem management, ensuring timely resolution and compliance with service expectations, including validating root cause analyses and resolution proposals from vendors.
- Coordinate releases and deployments with technical teams and vendors, managing delivery dependencies, timelines, and environment management in collaboration with application and infrastructure vendors.
- Work with vendors and stakeholders to review, validate, and confirm business and technical requirements, managing delivery dependencies and ensuring alignment with business needs, technical standards, and operational constraints.
- Manage user expectations, maintain good rapport with stakeholders, and understand their requirements.
- Manage project budgets, including planning, tracking, and reporting on expenditure to ensure projects are delivered within approved financial parameters.
Requirements:
- Degree in Computer Science, Engineering, Information Technology, Business Information Systems, or relevant with minimum 3 to 5 years of experience as a Project Manager in technology environments, with a strong background in operations-heavy or BAU settings.
- Experience supporting and managing business systems in a technology environment, with a delivery focus and strong attention to detail.
- Experience working in government or regulated environments, with familiarity of governance and compliance requirements.
- Experience working with ICT audit processes, including supporting audit reviews and implementing corrective actions.
- Strong stakeholder engagement, vendor management, and documentation skills.
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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