Desktop Support

Job Description

The Role:

As a Desktop Support Technician in Longview, WA, you will be responsible for providing technical assistance and support to end-users. You will troubleshoot hardware and software issues, ensuring that all systems are functioning optimally.

• Provide first-level support for desktop and laptop issues.
• Install, configure, and maintain computer systems and applications.
• Assist users with software applications and hardware troubleshooting.
• Document issues and resolutions in the ticketing system.
• Collaborate with IT team members to resolve complex problems.

Team Structure: You will be part of a dedicated IT support team focused on delivering exceptional service to all users.
Ideal Profile:

The ideal candidate will possess a combination of technical expertise and interpersonal skills.

• Technical Support experience
• Hardware Troubleshooting
• Software Installation
• Network Configuration
• Communication
• Problem Solving

Education: A degree in Information Technology or a related field is preferred but not mandatory.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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