Effective Date: 05.10.2026

This Refund Policy explains the conditions under which refunds may be available for digital products purchased from Dynamic Brand Gurus Ltd.

1. Digital Products

Dynamic Brand Gurus Ltd provides digital products including guides, templates, workbooks, checklists, toolkits, and other downloadable resources.

Due to the nature of digital products, all purchases are considered final once the product has been delivered, downloaded, or accessed, except where a refund is required by applicable law.

2. Non-Refundable Purchases

Refunds will generally not be provided for:

  • Change of mind after purchase
  • Accidental purchases
  • Duplicate purchases
  • Failure to use or complete the product
  • Failure to achieve a particular business or financial result
  • Personal preferences regarding the content, format, or presentation of a product
  • Incompatibility caused by the customer’s device, software, or system where the product itself functions as described
  • Products that have already been downloaded or accessed

Customers are responsible for reviewing the product description and available information before completing their purchase.

3. Defective or Incorrect Products

If a purchased digital product is technically defective, corrupted, inaccessible due to an issue on our side, or materially different from its advertised description, please contact us.

Where appropriate, we may provide a corrected or replacement version of the product.

If the issue cannot reasonably be resolved, a refund may be considered in accordance with applicable law.

4. Download or Access Issues

If you experience difficulty accessing or downloading a purchased product due to a technical issue with our website or delivery system, please contact us at [email protected].

We will make reasonable efforts to resolve the issue and provide access to the purchased product.

5. How to Request Assistance

To report a technical issue with a digital product, please contact:

Email: [email protected]

Please include:

  • Your name
  • Order number or transaction reference
  • Product purchased
  • Description of the issue
  • Relevant screenshots, where applicable

6. Statutory Rights

Nothing in this Refund Policy is intended to limit or exclude any consumer rights or remedies that cannot legally be excluded under applicable law.

7. Refund Processing

Where a refund is approved or legally required, it will normally be issued to the original payment method.

Processing times may depend on the payment provider.

8. Policy Updates

We reserve the right to update this Refund Policy from time to time. Any changes will be published on this page with a revised Effective Date.