Job Description
What You’ll Do
- Analyse website usage, user behaviour, and performance data to identify friction points and opportunities for improvement
- Design and refine UX/UI solutions that improve usability, engagement, and conversion across desktop and mobile
- Collaborate with the marketing team to optimise customer journeys, product discovery, and checkout flows
- Create and evolve page layouts, templates, and UI components within WordPress using page builders and theme frameworks
- Translate insights from analytics, heatmaps, and testing into clear recommendations and design improvements
- Ensure consistency across visual design, interaction patterns, and brand execution across all sites
- Contribute to accessibility, responsive design, and usability best practices
- Work alongside the senior web developer to implement UX‑led enhancements and continuous improvements
What We’re Looking For
Essential Skills & Experience
- Strong background in UX/UI design for websites, particularly eCommerce
- Proven ability to interpret website analytics, user behaviour, and usage patterns to inform design decisions
- Working knowledge of front-end technologies (HTML, CSS, JavaScript) with the ability to inspect, adjust, and implement UI changes within WordPress
- Hands-on experience working within WordPress (themes, page builders such as Elementor, WPBakery, or Gutenberg)
- Solid understanding of user-centred design principles, accessibility, and usability
- Strong visual design skills, including layout, spacing, hierarchy, and typography
- Ability to translate insights, wireframes, or concepts into practical, user-focused site improvements
- Confidence working cross-functionally with marketing, ecommerce, and development teams
Desirable Skills
- Experience with design tools such as Adobe XD, Photoshop, or Illustrator
- Familiarity with GA4, heatmapping tools (e.g. Hotjar), A/B testing, and CRO methodologies
- Experience with WordPress customisation, plugins, or theme adjustments
- Exposure to version control (Git) or modern development workflows
- 1+ year of experience in UX/UI, digital experience, frontend, or conversion-focused web roles (portfolios encouraged)
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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