Technical Support Specialist

Job Description

The Technical Support Specialist retains the highest technical knowledge of the products in the Foam based fire protection system portfolio.

Key responsibilities:

• Provide advanced “Level 3” technical support, tackling the most complex issues
• Support colleagues and customers on projects with product and system solutions
• Deliver expert-level technical training to internal sales teams
• Contribute to product advancements and improvement
• Support tools development and deployment

Who you are:

• Deep technical knowledge of Foam-based fire protection systems, design and related technologies
• Experience in technical support and product training (Certified Product Trainer course will be an advantage)
• Strong problem-solving skills and attention to detail
• Excellent communication skills in English (additional languages are a plus)
• Experience of CAD and hydraulic calculations is beneficial
• We are also open to consider emerging talents with 3-5 years of commercial / support experience with Foam-based fire protection systems, design and related technologies

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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