Technical Specialist Systems

Job Description

Your new role

As a Technical Specialist – Library Systems, you will be responsible for supporting and optimising the library’s core technology platforms. You will manage and maintain system performance, oversee integrations across platforms such as LMS, RFID, and discovery systems, and ensure a seamless digital experience for both staff and the community.

You will play a key role in troubleshooting complex technical issues, coordinating system upgrades, and driving continuous improvement initiatives. In addition, you will contribute to technology projects, provide training and guidance to staff, and maintain comprehensive documentation to support system adoption and operational efficiency.

What you’ll need to succeed

• Proven experience supporting and managing enterprise systems (library systems experience highly desirable)
• Strong technical troubleshooting and system integration skills
• Experience with system upgrades, enhancements, and vendor management
• Ability to create documentation, user guides, and deliver training
• Strong stakeholder engagement and communication skills
• Experience working both independently and collaboratively across teams
• High level of organisation with the ability to manage competing priorities

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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