Support Specialist

Job Description

Description

This is an individual contributor role with no direct reports.

Responsibilities:

• Engage and support all US Business Partners for their payroll calculation and processing needs
• Perform critical payroll processes, obligatory payouts, and bonus calculations for employees
• Routinely meet weekly, monthly, quarterly and annual deadlines
• Work with continuous improvement mindset to proactively identify process improvements and resolution of issues
• Conduct special analysis as required to provide understanding of business or financial performance to improve performance or open gaps
• Prepare and present reports to business managers to illustrate results of analysis and recommended actions
• Perform complex transactional responsibilities within assigned area of responsibility including, but not limited to, data and account analysis and variance reporting
• Requires flexibility to meet critical deadlines – will include some holiday support

Requirements

• Bachelor’s degree in Accounting, Finance, or Business Administration
• 2-3 years of business/financial/payroll experience
• 2-3 years of business analytics and financial reporting
• 2+ years of experience handling complex problems and determining action plans
• A commitment to finding innovative ways to continually improve processes
• A relentless drive to provide excellent customer service
• Ability to understand employment contracts and manage critical deadlines
• Flexible work habits and ability to adapt to critical work demands
• Proficiency with Microsoft Office Suite including advanced Excel skills
• Strong analytical and problem-solving skills
• Excellent verbal, written and communication skills
• Experienced with workplace systems: SAP, Workday, Kronos, Dayforce, etc.

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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