Technical Support Specialist 

Job Description

Your Main Responsibilities

• Diagnosing and resolving clients’ IT issues;
• Receiving and handling client requests in a timely manner through to resolution;
• Supporting clients and helping to keep their workday running smoothly through fast and appropriate IT support;
• Explaining solutions in a simple and understandable way;
• Escalating more complex cases and collaborating with the team.
  

We Would Like To Hear From You If You

• Want to deliver an excellent customer experience and support clients in a professional and friendly manner;
• Are willing to learn new skills and acquire new knowledge;
• Have good computer and office software skills;
• Are able to listen, understand customer needs and approach problems with empathy and care;
• Can explain solutions in a clear and customer-friendly way.

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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