Support Executive

Job Description

Responsibilities

• Respond to customer inquiries via email and ticketing systems.
• Assist customers with flight bookings, cancellations, modifications, and general travel information.
• Maintain accurate records of customer interactions.
• Resolve customer issues professionally and efficiently.
• Escalate complex cases to senior support teams when required.
• Meet quality, productivity, and turnaround time (TAT) targets.
• Follow company SOPs, quality standards, and data security policies.
• Ensure high customer satisfaction while maintaining accuracy.

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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