Customer Support Executive 

Job Description

Responsibilities:

• Update customer/order data in Excel/sheets daily
• Call customers on undelivered orders to prevent RTO; coordinate courier pickup if needed
• Handle cancelled orders — rebook and update customer
• Manage replacements end-to-end till delivered
• Resolve all WhatsApp customer queries
• Coordinate with courier vendors on stuck orders
• Send shift-end report

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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