Speech & Audio AI Evaluation Specialist 

Job Description

Responsibilities

• Evaluate Speech-to-Speech (S2S) and Text-to-Speech (TTS) outputs for naturalness, intelligibility, rhythm, and conversational flow.
• Assess tone, emotional expression, empathy, hesitation, inflection, irony, and other paralinguistic elements.
• Conduct side-by-side comparisons and preference ratings of different audio outputs.
• Identify and document audio anomalies, pronunciation issues, unnatural vocal artifacts, distortion, and phonetic inaccuracies.
• Evaluate and calibrate different English accents and dialects, including North American, British, Australian, and other international English variations.
• Support multimodal validation activities, including audio-video synchronization and lip-sync evaluation.
• Provide clear and detailed evaluation rationales based on defined quality guidelines.

Candidate Requirements

• 2+ years of dedicated International Voice Process experience.
• Experience must be from a Captive / In-House GCC environment serving US or global customers.
• Strong auditory skills with the ability to identify subtle differences in pitch, cadence, articulation, and vocal expression.
• Experience in Voice QA, Speech Quality Analysis, Audio Annotation, Speech Evaluation, Linguistics, Phonetics, or Speech Synthesis will be an added advantage.
• Additional multilingual capabilities will be preferred

Are you interested in this position?
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