Specialist 

July 21, 2026
Application ends: October 20, 2026
Apply Now

Job Description

Responsibilities

  • Manage end-to-end client onboarding, account setup, maintenance and funding processes.
  • Process withdrawals and internal transfers accurately and on time.
  • Perform client verification and KYC checks to ensure compliance and timely account activation.
  • Set up and support Introducing Broker (IB) and partner accounts with accuracy and responsiveness.
  • Collaborate with Customer Support, Compliance, Finance and IT teams to resolve account or transaction issues.
  • Update and maintain payment and account systems to ensure smooth operations and data accuracy.
  • Handle other operational duties as assigned by management.

Qualifications and Skills

  • Bachelor’s degree in Business, Finance, Economics or a related field.
    1–2 years of experience in operations, payments, or onboarding within fintech or financial services.
  • Good understanding of financial products, trading platforms, and client lifecycle processes.
  • Excellent English and Mandarin communication skills. We are looking for Mandarin-speaking candidates who will be serving Mandarin-speaking customers.
  • Strong attention to detail with good analytical and problem-solving skills.
  • Proficient in Microsoft Office, familiarity with CRM, KYC or payment systems is an advantage.
  • A team player who is adaptable and able to work under pressure with minimal supervision.
  • Willing to work on 3-rotation-shifts with flexible hours, including weekends or public holidays when needed.

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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