Specialist

Job Description

Responsibilities:

• During document creation and review, the Senior PSG Specialist will:

• Verify the correct cybersecurity professional services content is applied to the document, including applicable assumptions, terms, etc.
• Ensure formatting is consistent with the company’s Style Guide
• Apply client-specific information, including agreement references, negotiated terms & conditions, etc. as applicable
• Coordinate communications between internal stakeholders, to include sales teams, technical teams, accounting, contracts, etc.
• Update ticketing records to ensure open status tracking for internal parties
• Coordinate review cycles for services documents, communicating with all key stakeholders to maintain awareness of each request’s stage in the process
• Review client edits and facilitate approvals as needed
• Finalize documents for delivery to end client, to include coordination of electronic signatures
• Maintain internal company document tracking and version control across document creation and revision lifecycle

• Create and review SOWs and Change Orders
• Assist other team members through the SOW creation process, including quality assurance review of documents
• Creation and/or maintenance of team process documentation
• Review of new and/or revised offering templates
• Assist team leadership with strategic planning of team processes, business systems, etc. for the benefit of process efficiency
• Proofread and edit existing content; possible re-write if needed
• Research additional information needed to ensure accuracy of documents
• Verify requests are completed timely
• Assist team with maintenance of internal process documentation
• Other duties as assigned

Skills and Requirements:

• 3-5 years of work experience
• Minimum two (2) years’ experience in an enterprise-level writing and decision-making role
• Internal operational experience is strongly preferred

• Bachelor’s degree with concentration in Professional/Technical Writing or English preferred OR equivalent related work experience
• Experience in Cybersecurity or Technology industry a plus
• Proven and effective critical thinking skills, time management skills, organizational skills, and ability to multi-task
• Customer service driven and attention to detail is a must
• Proven ability to handle a large volume of work in a fast-paced environment
• Proven ability to handle decision-making tasks
• Positive attitude, self-motivated, and ability to work both alone and in a team environment
• Excellent organizational skills with a proven capability in written communication
• Advanced professional writing, editing and proofreading experience with proven ability to write with clarity and conciseness, using proper grammar, word usage, and sentence structure
• Advanced MS Word skills; experience with MS Excel and Adobe PDF
• Familiarity with Google enterprise applications, RFPIO, Salesforce, and DocuSign a plus
• Demonstrates a willingness to learn and use AI-enabled tools

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
#GraphicDesignJobsOnline
#WebDesignRemoteJobs
#FreelanceGraphicDesigner
#WorkFromHomeDesignJobs
#OnlineWebDesignWork
#RemoteDesignOpportunities
#HireGraphicDesigners
#DigitalDesignCareers
# Dynamicbrand guru