Sales Executive

Job Description

• Own the reactive sales process for accommodation groups, meetings, events and private functions;
• Act as the primary sales contact for reactive MICE, corporate groups, leisure groups and social events, escalating strategic or high-value opportunities to the Commercial Director;
• Convert inbound demand quickly and commercially, maintaining clear response times, follow-up cadence and next actions for every qualified enquiry;
• Own social event conversion, with clear package options and upsell opportunities designed to improve average booking value;
• Manage tentative business, option dates, contracts, deposits and key sales milestones in accordance with hotel policy;
• Maintain accurate and current opportunity, revenue, activity and lost-business information in Delphi and other relevant systems;
• Work closely with Revenue and Reservations on group rates, availability, displacement considerations and accommodation requirements;
• Work with the Sales Manager on proactive leads that become reactive opportunities and support larger or strategically important opportunities as required;
• Hand confirmed business to the Sales & Event Planning Manager with complete commercial information, agreed inclusions, contracted terms and clear client expectations;
• Support client site inspections, famils, showcases and hotel sales events where required.

Qualifications

We are looking for you – with personality and that certain something …

• Experience in hotel, venue, events, groups or hospitality sales with a strong customer and conversion focus;
• Confident handling a high volume of enquiries while maintaining personalised service and commercial discipline;
• Strong written proposal, negotiation, follow-up and relationship-management skills;
• Understands the difference between group dining, meetings, events and accommodation groups and can route enquiries appropriately;
• Commercially minded with a natural ability to upsell and connect rooms, F&B and experiences;
• Highly organised and comfortable managing multiple option dates, contracts and deadlines;
• Confident working across Sales, Revenue, Reservations, F&B and Operations;
• Experience with Delphi, Opera or comparable hotel/event systems is advantageous.

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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