Sales Engineer

Job Description

Responsibilities

• Attend and respond to all incoming sales enquiries within defined timelines and meet assigned KPIs
• Generate new business opportunities through structured lead generation using Google, LinkedIn, online directories, and industry research
• Build and maintain a strong database of prospective clients across relevant industries including warehousing, construction, fit-outs, and related sectors
• Conduct outbound calling and outreach to prospective clients to introduce company products and generate sales leads
• Follow up consistently on all quotations, drawings, and enquiries to maximise conversion and close deals
• Prepare accurate and timely quotations based on client requirements, ensuring commercial viability and competitiveness
• Develop basic system layouts, drawings, and concepts using AutoCAD or other tools where required to support proposals
• Coordinate with suppliers, internal team, and Director to ensure all proposals are technically and commercially aligned
• Manage client relationships by maintaining regular communication, understanding requirements, and ensuring a high level of service
• Support end-to-end sales process including handover to operations team and ensuring smooth execution of confirmed orders
• Track all leads, quotations, and sales activities in structured formats and provide regular updates to management
• Contribute to business development initiatives by identifying new markets, products, and opportunities for expansion
• Leverage AI tools and digital platforms to improve efficiency in lead generation, proposal creation, and communication
• Suggest and implement innovative ideas, strategies, and improvements to increase market penetration and overall business performance
• Maintain clear communication with management and team members, ensuring transparency and accountability in all assigned tasks
• Perform additional duties as required based on business needs, role expansion, and individual capability

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