Platform Engineer & IT Admin

Job Description

Key Responsibilities:

Platform Engineering

• Build, configure and maintain production environments, infrastructure and cloud platforms that support engineering and operational capability delivery.
• Develop, manage and continually improve CI/CD pipelines and DevSecOps tooling to enable secure and reliable software delivery.
• Support engineering teams with platform configuration, deployment processes, environment management and technical troubleshooting.
• Monitor platform performance, availability and reliability, implementing improvements where required.
• Support infrastructure automation and system standardisation to improve operational efficiency.
• Contribute to platform security, resilience and compliance activities across cloud and on-premises environments.

IT Administration

• Administer DEWC’s corporate ICT environment, including Microsoft 365, identity and access management services, and business critical SaaS applications.
• Provide responsive end user support and troubleshooting across hardware, software and business systems.
• Maintain day to day IT operations to ensure a secure, reliable and productive working environment for all staff.
• Manage patching, backups, monitoring and system maintenance activities in accordance with cyber security best practices.
• Support software licensing, asset management and SaaS vendor relationships.
• Assist with onboarding, offboarding and user account administration processes.
• Contribute to continuous improvement initiatives across corporate ICT and platform services.

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