Microsoft 365 Support Specialist
Job Description
About you
In this role you would require significant experience supporting and resolving issues associated with Microsoft 365 applications, including Outlook, Teams, Word, Excel, PowerPoint, OneDrive and SharePoint. Demonstrated experience resolving complex and multifaceted user access, collaboration and integration issues with Microsoft 365 features. Sound understanding and application experience in Microsoft cloud environments and administrative tools such as Microsoft 365 admin centre and Teams/SharePoint management portals. Experience with device and user support and demonstrated experience in developing and documenting operating procedures and self-help resources for digital workplace users.
Essential Requirements
- Tertiary qualifications in Information Technology, Business Systems, or a related field, or equivalent experience in a software support environment.
- Certification in ITIL Foundation in service management practices.
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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