IT Support Specialist

Job Description

JOB RESPONSIBILITIES

·        Provide support services to ensure all computer systems are functioning properly such as file servers, POS terminals, CCTV, Internet connection, Synology, PA System, Wi-Fi, network infra, and VPN connection, etc.

·        Install, support and maintain IT related hardware and software

·        Support daily IT operation and liaise with business users & IT team.

·        Liaise and negotiate with vendors or suppliers on quotation for setup, implementation, repair, and maintenance of IT hardware & software

·        Maintain IT related contracts

·        Analyze computer / IT problems reported and recommend corrective, preventive and improvement measures

·        Maintain proper administration records of IT equipment inventory, software inventory, software licenses, network & other IT related information

·        Provide training, guidance, and support to end users

·        Coordinate IT related projects, from new/upgrades of system deployment to new site opening or renovations.

·        Perform any ad hoc IT duties as assigned

JOB REQUIREMENTS

·        Diploma or above in Information Technology, Computer Science, or related disciplines

·        Minimum 2 years’ relevant experience preferably gained from sizable firms or multinational companies

·        Solid experience in supporting Microsoft Windows, O365, AD.

·        Solid experience in supporting Windows Server and Android Device

·        Familiar with Windows operation systems and office applications

·        Hands-on experience in TCP/IP Networking, Basic Firewall, VPN, WAN/LAN network security

·        Strong problem solving and communication skills

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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