Marketing Manager

Job Description

Responsibilities:

• Actively engage with consumers across key social channels (e.g., Reddit, TikTok, Instagram, X, YouTube, and Threads) on behalf of the client and their brands to drive positive word-of-mouth and build positive brand sentiment
• Grow the client’s subreddits into active, trusted communities and leverage brand personas to build trust on Reddit
• Work cross-functionally with agency partners and internal stakeholders from marketing, communications, and customer care
• Work effectively, as needed, with senior leadership to handle crises and high-profile issues deftly, protecting and furthering company and brand reputation
• Draw out key insights from top-performing content, platform trends, and customer conversation themes
• Conceptualize and optimize content and engagements accordingly
• Contribute to the development of brand playbooks for how to show up in each community: when to post, when to reply, when to stay silent
• Support brand social channels, including posting, monitoring and engaging on behalf of the brand

Requirements

• 4+ years of experience in community management or organic social, ideally in fintech or another consumer facing and/or regulated category
• Expertise in social media usage, channels, and community management best practices
• A visceral dislike of corporate-speak – you’re able to adapt a brand’s tone and voice and write with a human tone that earns upvotes, likes, and replies
• A strategic operator who builds systems, not just vibes
• Proven ability to make “boring” or “stressful” categories feel human, authentic, and worth following
• Experience engaging audiences on social platforms including Reddit; High proficiency on Reddit is required
• Skilled writer with experience across a diverse portfolio of brands and channels
• Experience using social listening tools (e.g., Sprinklr) to track and monitor trends and themes in social conversations around brands and product categories
• Experience publishing across all major social media platforms for a brand
• Excellent communication skills
• Attention to detail, critical-thinker, and problem-solver
• Heart for the customer
• Collaborative self-starter
• Weekend availability and work may be required during peak business seasons

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
#GraphicDesignJobsOnline
#WebDesignRemoteJobs
#FreelanceGraphicDesigner
#WorkFromHomeDesignJobs
#OnlineWebDesignWork
#RemoteDesignOpportunities
#HireGraphicDesigners
#DigitalDesignCareers
# Dynamicbrand guru