Manager, Information Systems

Job Description

Roles & Responsibilities:

• Maintain tactical relationships and strong communication with the site leadership team about IS services and service quality to ensure that all the stakeholders feel informed and engaged
• Lead and manage large, diverse teams within a matrixed organization.
• Collaborate with geographically dispersed teams, including those in the US and other international locations.
• Follow global standards and practices.
• Foster a culture of collaboration, innovation, and continuous improvement.
• Attract and recruit top talent as part of an extensive Technology organization to be hired within India.
• Develop talent, motivate the team, delegate effectively, champion diversity within the team and act as a role model of servant leadership.
• Responsible for managing, growing, and developing the Amgen Technology team in India, ensuring global ways of working are imbedded in the local organization
• Responsible to provide operational monitoring and support to MES, PI, ERP & small plant applications systems
• Responsible to provide oversight and monitor and restart failed batch jobs
• Responsible to provide timely resolution to address application issues raised by sites
• Responsible to implement bug fix / changes
• Responsible to perform scheduled Site Readiness Test (SRT) as required by sites
• Act as the MIM Lead to coordinate critical incident management and activation of key support & platform teams to recover the service at the sites
• Ensure communication of key performance metrics and analysis of unmet needs
• Participate in stakeholder and other leadership meetings, working with other parts of the organization, and functional groups to ensure successful delivery
• Facilitate best practice sharing, ensuring ongoing alignment with the Technology & Digital strategy
• Ensure alignment of Technology service plans across organization
• Provide education to new partners with regards to IT service offerings
• Remain accountable for ensuring overall organizational compliance to quality/compliance requirements such as GXP and Privacy
  

Basic Qualifications and Experience:

• Bachelor’s degree with 8 – 12 years of experience in Business, Engineering, IT or related field OR
• Diploma with 10 – 12 years of experience in Business, Engineering, IT or related field

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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