Manager

Job Description

Responsibilities

• Support the Operational Risk Manager in managing enhancements and changes to the Operational Risk Management (ORM) systems , including RSA Archer and the Orion Analytics Portal .
• Drive change management activities , including business requirement gathering, documentation, UAT coordination, and implementation.
• Perform back-office and middle-office activities supporting the Group Operational Risk Management framework.
• Ensure high standards of operational risk data governance across enterprise risk programs.
• Monitor and track Business Unit compliance for:
• Risk & Control Self-Assessment (RCSA)
• Operational Risk Events (ORE)
• Key Risk Indicators (KRIs)
• Issues & Action Plans
• Near Miss / NPPA programs
• Perform detailed analysis of operational risk data and prepare actionable insights for stakeholders.
• Monitor the operational risk profile across business units and identify emerging risks.
• Ensure compliance with internal governance standards and regulatory requirements while driving continuous process improvements.
• Manage operational loss reporting, provisions, write-offs, recoveries, and reconciliation activities.
• Monitor adherence to the Bank’s approved Operational Risk Appetite and escalate breaches in accordance with established governance protocols.
• Provide user support and administration for the Bank’s Operational Risk Management Information System (RSA Archer/Prism).

Required Skills & Experience

4+ years of experience in Operational Risk Management , Enterprise Risk, or Risk Governance within Banking or Financial Services.

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