Job Description
Your new role
As Manager, you will take ownership of the overall client experience, ensuring the centre operates smoothly while maintaining a warm, professional atmosphere for tenants and visitors. You will work across client service, sales, operations, facilities coordination, marketing initiatives, and team leadership.
Key responsibilities include:
- Building strong relationships with existing clients and prospective tenants
- Supporting workspace and virtual office sales activities
- Leading and mentoring a small reception team
- Managing facilities requests and coordinating service providers
- Assisting with marketing and social media initiatives to attract new clients
- Overseeing debtor management and account-related queries
- Maintaining a professional and welcoming workplace environment
- Supporting front desk operations during peak periods and leave coverage
What you’ll need to succeed
- Previous experience in client-facing environments such as hospitality, events, retail, serviced offices, or business centres
- Strong customer service skills with a genuine passion for creating positive experiences
- Confidence in managing relationships, handling enquiries, and supporting sales activity
- Leadership experience or the ability to motivate and develop a small team
- Excellent organisation and problem-solving skills
- Strong attention to detail and ability to manage multiple priorities
- Confidence in using social media and marketing activities to support business growth
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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