Job Description
Responsibilities
- Drive territory sales growth by executing account plans and identifying opportunities to expand adoption of Cardiac Surgery therapies across assigned hospitals and healthcare institutions.
- Build and maintain clinical and commercial relationships with cardiac surgeons, perfusionists, operating room staff, vascular specialists, and procurement stakeholders.
- Provide product education, technical support, and clinical expertise to support safe and effective use of Cardiac Surgery technologies.
- Deliver procedural support during surgical cases, including troubleshooting and follow-up activities to ensure customer satisfaction and therapy adoption.
- Conduct product training and in-service programmes for new and existing customers on assigned therapy portfolios.
- Partner with key implant centres to develop strategies that increase product utilisation and support progression toward technical self-sufficiency.
- Gather and communicate market intelligence, customer feedback, competitive activity, and product performance insights to internal stakeholders.
- Maintain accurate sales forecasts, customer records, inventory-related activities, and territory data within approved business systems.
Required Knowledge and Experience:
- High School Diploma (or equivalent) AND 6+ years experience*
- OR Associate’s Degree AND 4+ years experience*
- OR Bachelor’s Degree AND 2+ years experience*
Preferred:
- Experience in Cardiac Surgery, Cardiovascular, Structural Heart, Perfusion, Extracorporeal Life Support, or related medical device therapies.
- Degree or certification in Perfusion Technology.
- Master’s degree in Biomedical Engineering, Biotechnology, Pharmacy, Life Sciences, or Master of Business Administration.
- Experience supporting live surgical procedures and working directly with cardiac surgeons and operating room teams.
- Knowledge of hospital purchasing processes, account development strategies, and healthcare market dynamics within South India.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
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