Manager

Job Description

Responsibilities

• Act as key point of contact for the customers therefore own the customer accounts.
• Exploring business expansion opportunities with existing customers and distributors to increase revenue and profitability
• Ensure customer satisfaction through: –
• Building strong relationships
• Selling Quality products and Services as per the customer requirement
• Managing customer needs
• Effective troubleshooting and issue resolution through technical and administrative support as required.
• Right channelization of internal resources (time, effort, cost, etc.)
• Enabling through channels such as E-Commerce
• Collaborate with internal stakeholders to ensure seamless customer experience.
• Secure design wins by gaining new business
• Implement annual price increases and New product introductions
• Enable external distribution partners to become independent and act as extended sales team for the organisation
• Process Management through C4C
• Payment Collections
• Sales forecasting
• Monitor and analyse the immediate local competitive landscape
  

Key characteristics : Customer orientation, Relationship building, Business Acumen, Product and Service expertise, delivering the solution, resilience, and negotiations amongst others, sales reporting and analysis

Skills You Bring:

• Bachelor’s degree in Chemistry or equivalent
• Master’s degree/ MBA is preferred
• 2+ years of relevant experience in Specialty Chemicals, Electroplating / surface finishing industry is preferred
• Proven track record of achieving and exceeding sales targets and driving revenue growth
• Excellent communication, negotiation, and interpersonal skills

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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