Job Description
Responsibilities
– Prepare, submit, and track insurance claims via Office Ally for services documented in Healthie
– Monitor claim status, correct errors, and follow up proactively to ensure prompt payment
– Analyze and resolve claim denials and rejections, coordinating with clinicians when needed
– Manage payer enrollments and credentialing data accuracy in EHR and clearinghouse systems
– Maintain clean and up-to-date patient insurance and billing records
– Prepare regular reports on claim status, aging, denial trends, and reimbursement performance
– Create and maintain spreadsheets and pivot tables in Excel to support revenue analysis and workflow tracking
– Collaborate closely with clinical operations to ensure documentation and coding compliance
– Continuously identify and recommend improvements to billing workflows and documentation processes
Qualifications
– 2+ years of experience in medical billing, revenue cycle management, or healthcare finance
– Experience working with behavioral health or telehealth organizations strongly preferred
– Familiarity with Medicare billing requirements is a significant plus
– Proficient in Office Ally and/or similar clearinghouses, and EHR platforms (Healthie preferred)
– Advanced Excel skills, including pivot tables and advanced formulas
– Exceptionally detail-oriented, organized, and thorough
– Strong communication skills and ability to collaborate across clinical and operational teams
– Comfortable working in a fully remote, fast-growing startup environment
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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