L2 Data Center Engineer

Job Description

As a senior member of the IT operations team, you’ll take ownership of complex hardware issues across high performance server environments, working closely with infrastructure engineers and L3 specialists in a rapidly scaling AI cloud environment.

This is a hands on technical role with direct exposure to cutting edge GPU infrastructure and enterprise hardware, at a scale few companies in Europe can offer.

Responsibilities

• Diagnose and resolve complex hardware faults across enterprise servers and GPU clusters.
• Investigate hardware incidents, implement workarounds and drive permanent resolutions.
• Provide advanced L1/L2 support through the ticketing system while escalating where appropriate.
• Work closely with Infrastructure Engineers and L3 teams on complex diagnostics and root cause analysis.
• Support server, storage and basic network infrastructure within the data centre.
• Improve operational procedures, documentation and technical knowledge sharing across the team.

Required Skills & Experience

• Strong experience supporting enterprise server hardware within a data centre environment.
• Advanced hardware troubleshooting and break/fix experience.
• Strong Linux/Unix command line skills.
• Experience with monitoring tools, diagnostics and hardware performance analysis.
• Knowledge of networking fundamentals and basic network troubleshooting.
• Excellent troubleshooting mindset with experience working to SLAs in a production environment.

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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