Junior IT Support

Job Description

We are seeking a Junior IT Support professional with Linux exposure to support a large-scale technology environment during a system refresh and audit phase. This is an excellent opportunity for an IT student or early-career professional to gain hands-on experience in a complex, real-world environment alongside a senior IT specialist.The role is ideal for someone who is technically curious, mature in approach, and comfortable working independently with minimal supervision.
Key Responsibilities

• Assist with a laptop refresh program, including replacement of legacy devices
• Conduct a detailed audit of IT assets, ensuring accurate data capture
• Document hardware, operating systems, configurations, and usage details
• Support remediation activities following the audit phase
• Provide basic Linux-based support (primarily troubleshooting and setup)
• Work respectfully with highly specialised end users who may be protective of their systems
• Maintain accurate records and follow established IT processes

About the EnvironmentYou will be supporting a scientific and research-focused user base, where attention to detail, discretion, and professionalism are critical. Users may have unique setups and requirements, so a thoughtful and non-intrusive approach is essential.
Skills & Experience

• Exposure to Linux (academic, personal, or home lab experience is sufficient)
• Studying or recently completed a degree in IT, Computer Science, or a related field
• Strong attention to detail and documentation skills
• Comfortable working independently in a structured environment
• Mature communication style and professional demeanour

No formal commercial IT experience is required – aptitude, attitude, and willingness to learn are more important than experience.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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